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FAQ: On-boarding
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How long does it take to onboard a new client?
Generally, it can take anywhere from 3 to 7 days to set up and load a client’s historical data into the Data Vault. The timeline is dependent on the volume of client data and the availability to call the Sage Intacct APIs without conflict with existing integrations.
Okta Password length
A user’s password cannot be more than 16 characters in length. The system will allow you to create your profile with more than 16 characters, but the VPN will not allow you to log in.
You will receive an error message that says “Token denied or timeout ( -7105 )”.