Roghnu OKTA User Admin: Deactivate a User Guide

How to Deactivate a User in OKTA

This guide walks you through the process of deactivating a user in the Roghnu OKTA Admin Portal, ensuring proper management of user access as your organization evolves.

Step 1: Log Into OKTA

1. Go to roghnu.okta.com.

2. Enter your OKTA "Username" and "Password".

3. Check the "Remember me" box if desired.

4. Click "Sign In".

   Note: Your OKTA credentials are the same as those used for the Roghnu Data Portal and VPN (if applicable).

Step 2: Access Admin Features

1. After logging in, click the "Admin" button to enter the customer administrator section.

Step 3: Complete Multi-Factor Authentication (MFA)

1. Choose your preferred MFA method.
2. Click "Send Code" to receive the MFA code via your selected method (e.g., email, SMS, Google Authenticator).
3. Enter the code in the "Enter Code" box and click "Verify".

Step 4: Navigate to the Users List

1. Once logged in, you’ll start on the Dashboard page.
2. Click the "Users" link to view your company’s user list.

Step 5: Select the User to Deactivate

1. On the People page, you’ll see all users—active, pending, and deactivated.
2. Click on the name of the user you wish to deactivate to open their detailed user page.

Step 6: Deactivate the User

1. On the user’s detail page, click the "More Actions" button.

2. Select "Deactivate" from the dropdown menu.

Step 7: Confirm Deactivation

1. A prompt will appear asking you to confirm the deactivation. Click the "Deactivate" button to proceed.

Step 8: Verify Deactivation

1. The user will now appear in the People list as "Deactivated".

Step 9: Sign Out

1. After completing your updates, remember to sign out by clicking on your account name in the upper right-hand corner.